Introducing SMS 2FA for Enhanced Security
Dear Valued Client,
With our continued commitment to medical data security, Spartan First will be implementing 2 Factor Authentication via SMS to harden our digital security on Wednesday the 22nd of November 2023.
To achieve this, you will be prompted very soon to register a mobile device number linked to your personal identity. The capture of your mobile number is purely to facilitate secondary authentication via SMS upon login or to access certain features in VitalSign that may require additional security authentication.
Given the significant increases in cyber-attacks on Australian businesses, critical infrastructure and institutions, we feel compelled to implement this measure as soon as practical.
We appreciate that this is an extra step in your login process, however, we remain committed to protecting the integrity and security of our client's and patient's health data with robust security procedures.
In the early months of 2024, VitalSign will release a dedicated App with 2 Factor Authentication being a feature that will replace the SMS function and make this process less arduous for you as valued customers and users.
Please contact us at firstname.lastname@example.org if you are having any issues with logging on.
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